toke Privacy Policy

This page describes what we collect when you use toke and how we keep that data protected. We at toke operate an online entertainment platform offering football sportsbook markets, live-dealer tables, slot games, and esports coverage. When you create an account, deposit funds, or place bets on Liga 1, Piala AFF, Champions League, or other markets, we collect personal and financial information necessary to process your requests and comply with Indonesian financial and anti-fraud regulations.

We undertake to store your data securely, share it only with authorized processors, and give you control over your account settings. Our servers may sit outside Indonesia, but we apply the same security and privacy standards regardless of server location. This policy explains what data we gather, how we use it, and what rights you have regarding your information on toke.

If you have questions about our privacy practices, contact our support team through your toke account dashboard.

What Data We Collect on toke

We collect your data in three categories: account information, transaction data, and activity logs. Your account information includes your email address, mobile phone number, full legal name, residential address, and national ID number. We require this during account creation and KYC verification to prevent fraud and comply with Indonesian financial regulations. We collect transaction data when you deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet—this includes the amount, date, time, and payment method. We also log your activity: every bet placed on Liga 1 or Piala Indonesia, every session on a live-dealer table, every slot spin, and every withdrawal request.

We collect technical data including your IP address, browser type, device model, and operating system. We use this to detect fraud, prevent account takeover, and optimize toke's performance across devices. We also record your login times, failed login attempts, and password reset requests to enhance account security.

We do not collect sensitive information unnecessarily

We ask for your ID number and residential address only during account verification. We do not request your bank account credentials; payment processors handle those securely without sharing them with toke directly.

How We Use Your Data on toke

We use your personal data to process your deposits, withdrawals, and bets. When you request a withdrawal, we confirm your account status, verify your identity, and send funds to your chosen payment method. We use your transaction history to detect patterns that may indicate fraud or money laundering, complying with Indonesian anti-money-laundering (AML) standards. We analyze your activity logs to improve toke's services—for example, identifying which sportsbook markets are most popular or which slot games have the highest engagement.

We use your contact information (email and phone) to send account notifications: login alerts, withdrawal confirmations, promotional offers (if you opt in), and security updates. We do not share your phone number or email with third parties for marketing without your explicit consent. If you prefer not to receive promotional emails, you can disable them in your account settings on toke.

Note: We retain your account data for seven years after account closure to comply with Indonesian financial record-keeping requirements. We delete login history and technical logs after one year unless fraud investigation is ongoing.

Third Parties and Data Processors on toke

We share your data with external processors only where necessary to operate toke. Payment processors (the companies behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banking partners) receive your transaction data to process deposits and withdrawals. These processors are contractually bound to protect your data and use it only for payment settlement. Our hosting provider stores our servers and databases; they have restricted access and sign data protection agreements. We may share aggregated, anonymized data with game providers (for example, "many active users spun Gates of Olympus on 15 May") to help them improve their games, but we never include your name or account details in such reports.

We may disclose your data if required by law—for example, if Indonesian authorities request account information for a fraud or financial crime investigation. We will notify you of any legal request unless a court order forbids us to do so. We do not sell your personal data to third parties for commercial purposes. We do not use your data for profiling or automated decision-making that affects your account access or withdrawal eligibility.

Cookies and Tracking on toke

We use cookies to keep you logged in, remember your preferences (such as your preferred sportsbook sport—Liga 1, Piala AFF, or Champions League), and track website performance. Essential cookies are necessary for toke to function; you cannot disable them. Analytical cookies help us understand how users navigate our platform; you can opt out via your browser settings. We do not use third-party tracking pixels or retargeting cookies designed to follow you across other websites.

Your browser may store session data such as your last-viewed page or language preference. Clearing your browser cache will erase these local-storage items, but will not affect your toke account balance or transaction history—those are stored on our servers and require your password to access.

Your Rights Regarding Your Data on toke

You have the right to request a copy of all data we hold about you on toke. Contact our support team, and we will compile your account information, transaction history, and login logs into a readable file. You can request correction of inaccurate data—for example, if your address is wrong, you can update it through your account settings. You have the right to request deletion of non-essential data, though we retain transaction records and account history for regulatory compliance.

You can disable marketing emails at any time through your account settings. You can request two-factor authentication to strengthen your account security. You can also request a password reset or account suspension if you suspect unauthorized access. If you close your account, we retain your data as outlined above but will not use it for marketing or analytics.

1

Request your data copyYour right

Contact support to receive your account information, transaction history, and login logs.
2

Update or correct informationYour right

Use your account settings to update your address, email, or other personal details.
3

Manage marketing preferencesYour right

Disable promotional emails and adjust notification settings in your account dashboard on toke.

Data Security on toke

We encrypt all data transmitted between your device and our servers using TLS (Transport Layer Security). Your password is hashed before storage, meaning we cannot read it even internally. Access to toke's database is restricted to authorized staff using unique credentials and audit logs. We conduct regular security assessments and update our systems to patch known vulnerabilities. Our hosting provider maintains physical security controls and off-site backups to prevent data loss.

Despite these safeguards, no online system is completely immune to breach. If we detect unauthorized access to your toke account, we will notify you immediately and ask you to reset your password. If a broader security incident affects toke, we will post a notice on our website and contact all affected users via email. We recommend enabling two-factor authentication on your account to add an extra layer of protection.

Policy Changes and Contact

We may update this privacy policy if our practices change or to comply with new regulations. We will post the updated policy on this page and notify you by email if the changes materially affect your rights. Your continued use of toke after a policy update constitutes acceptance of the new terms. If you do not agree with a change, you may close your account and request a withdrawal.

Our services are available only where local law permits. If you have questions about our privacy practices, how we handle your data on toke, or your rights regarding account information, contact our support team through your account dashboard. We provide English-language assistance. You may also contact us regarding data access requests, corrections, or deletion of non-essential information.

This policy is effective as of the date displayed at the bottom of toke's website. We remain committed to protecting your data and operating transparently about our practices.