toke Legal Notice

toke operates an online entertainment platform offering sportsbook betting, live-dealer tables, slot games, and esports markets in jurisdictions where such services are permitted by local law. This legal notice sets out the terms under which we provide access to our platform, the jurisdictions we serve, and the responsibilities of users who create accounts with us.

Our services are available only where online gaming and wagering are lawful. We do not offer our services in jurisdictions where such activities are prohibited. Users are solely responsible for verifying that their access and use of toke comply with the laws and regulations of their own jurisdiction before creating an account or placing any bets.

This page outlines our service availability, account eligibility requirements, data handling practices, and how to contact us regarding legal or compliance matters.

Service Availability and Jurisdiction Restrictions

toke provides entertainment services only in jurisdictions where online gaming, sportsbook betting, and casino operations are permitted under applicable law. We do not operate in regions where such activities are prohibited or restricted. Our service availability is determined by local legal frameworks, and we reserve the right to restrict or suspend access from any jurisdiction at any time if we determine that continued service would violate local law.

Users accessing toke from Jakarta, Surabaya, Bandung, Medan, or any other location are responsible for confirming that their jurisdiction permits online gaming and wagering before creating an account. If you are unsure whether toke is available in your location, contact our support team through your account dashboard before depositing funds or placing bets.

toke does not operate in prohibited jurisdictions

If you access toke from a jurisdiction where online wagering is prohibited, your account may be suspended and your funds forfeited. We strongly recommend verifying local legality before proceeding.

Account Eligibility and User Responsibility

By creating an account on toke, you confirm that you are of legal age in your jurisdiction and that your access and use of our platform comply with all applicable laws. You are responsible for understanding and adhering to the gaming and wagering laws of your own jurisdiction. toke does not provide legal advice, and we cannot advise you on whether our services are lawful in your location.

Account creation requires email verification, mobile SMS confirmation, and Know Your Customer (KYC) verification on your first deposit. During KYC, you provide your full legal name, ID number, and residential address. We use this information to verify your identity and prevent fraud. If you provide false or misleading information during account setup or verification, we reserve the right to suspend or terminate your account and forfeit any balance.

1

Verify local legalityYour responsibility

Confirm that online gaming and wagering are permitted in your jurisdiction before creating a toke account.
2

Provide accurate informationAccount setup

Supply truthful legal name, ID number, and address during KYC verification.
3

Comply with local lawOngoing obligation

Ensure your continued use of toke complies with your jurisdiction's regulations.

Data Protection and Privacy

We at toke collect and process personal data—email, phone number, legal name, ID number, residential address, and payment information—to verify your identity, process deposits and withdrawals, and comply with anti-fraud and anti-money-laundering regulations. Your data is stored on secure servers with restricted access and is encrypted in transit.

We do not share your personal information with third parties except where required by law, to process your withdrawal through your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), or to comply with regulatory requests from authorities. For full details on how we handle your data, see our Privacy policy

Note: toke retains account and transaction records for a minimum of five years to comply with financial regulations and anti-fraud requirements.

Deposits, Withdrawals, and Payment Methods

toke accepts deposits through eight payment channels: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers from online payment, e-wallet, mobile banking, and local payment. Deposits are credited to your account balance immediately (e-wallets) or within 1-2 hours (bank transfers). All deposits are subject to verification checks to prevent fraud and money laundering.

Withdrawals are processed to the same payment method you used for your deposit. We review all withdrawal requests to verify account status and prevent fraud—this typically takes a few hours. Once cleared, funds are sent to your chosen destination according to that method's standard processing time. We do not charge withdrawal fees; the full amount you request is sent to your account.

Limitation of Liability and Dispute Resolution

toke provides our platform and services on an "as-is" basis. We do not guarantee uninterrupted access, error-free operation, or specific outcomes from betting or gaming activity. Your use of toke is at your own risk. We are not liable for losses resulting from technical failures, network interruptions, account compromise, or your own decisions regarding betting or gaming.

If you have a dispute with toke regarding your account, a transaction, or our services, contact our support team through your account dashboard. We will investigate your complaint and respond within five business days. If you remain unsatisfied, you may escalate your complaint through the dispute resolution process outlined in our Terms and Conditions

Contact and Legal Inquiries

For legal questions, compliance inquiries, or concerns about service availability in your jurisdiction, contact our support team through your toke account dashboard. We provide English-language assistance and can direct your inquiry to the appropriate department. You may also reach us by email through the contact form in your account settings.

This legal notice is subject to change at any time. We will notify you of material changes by email or through a notice displayed on the toke platform. Your continued use of toke after such changes constitutes your acceptance of the updated notice. If you do not agree with any changes, you may close your account and request a withdrawal of your balance.